Privacy Policy

1. Information We Collect

We may collect several types of data to operate and improve our services:

a. Personal Information

Information you provide directly, including:

• Name
• Email
• Phone number
• Address
• Payment information (tokenized; we do not store full card details)

b. Automatically Collected Information

Data collected automatically when you interact with our service:

• IP address
• Browser and device information
• Activity logs
• Cookies and tracking data
• Approximate location

c. Transaction Data

For payment-related features, we may collect:

• Transaction IDs
• Payment methods
• Transaction status
• Timestamp and amount

2. How We Use Your Information

Your data may be used for:

• Providing and operating our services
• Account management and authentication
• Processing payments and transactions
• Sending important service-related notifications
• Improving user experience and platform performance
• System security and fraud prevention
• Analytics and feature development

3. Data Storage & Security

We use industry-standard security measures to protect your information, including:

• HTTPS encryption
• Hashing and tokenization for sensitive data
• Role-based internal access control
• Continuous security monitoring and periodic audits

We do not sell your personal information to third parties.

4. Sharing Your Information

We may share your data only with trusted third parties necessary to operate the service, such as:

• Payment processors / gateways
• Cloud hosting providers
• Analytics services
• Technical integration partners

All third parties are required to maintain confidentiality and follow strict data protection standards.

We do not share your information for marketing purposes without your explicit consent.

5. Cookies & Tracking

We use cookies to:

• Manage login sessions
• Store user preferences
• Track analytics and usage patterns

You may disable cookies through your browser settings, but some features may not function correctly.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data ("right to be forgotten")
• Withdraw consent for certain data uses
• Request a copy of your data (data portability)

To exercise these rights, contact us at: [your email]

7. Data Retention

We retain data for as long as your account is active or as needed to fulfill legal and operational requirements. Data that is no longer necessary will be securely deleted.

8. Children's Privacy

Our service is not intended for children under the age of 13. If we discover that we have collected information from a child without parental consent, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be communicated through the app or email. The updated date is listed at the top of this document.

10. Contact Us

For questions or requests regarding this Privacy Policy, please contact:

Email: admin@certenz.com
Website: https://acn.certenz.com